St. Fournier.
Deliveries made by the site Equi'jewelry.
Delivery:
Packages containing jewellery or fashion accessories are usually shipped from Val d'oise 95 in 48h * After receiving your payment, for all products in stock.
Delivery times are out of time of preparation and dispatch of the order (3 days on average) and subject to availability of the goods. The announced deadlines are off weekends and public holidays.
Additional time may be required to validate your order or receive your payment (payment by cheque or transfer).
For jewellery or fashion accessories made to order or in progress, a specific time period will be notified to you by mail or telephone.
If a jewel is ordered for a particular occasion (birthday or other), it would be advisable to contact us for the time of manufacture of this jewel, so as not to exceed the desired date.
Any problem not inherent to the Ste Fournier, will not be responsible for the inconvenience caused.
Transport:
The standard shipping mode is made by simple letter or with follow-up, for the larger amounts of merchandise, this will be by Colissimo followed, delivered with signature and insurance covering the value of the property up to 800 euros.
No matter which shipping method you choose, we will provide you with a link as soon as possible that will allow you to follow the delivery of your parcel online.
Insurance:
Depending on the method of delivery chosen, it will be necessary to refer to the method of reimbursement, according to the mode of dispatch and the provider chosen by the customer.
Objects with a value greater than 800 euros are sent by "declared value" with an insurance covering the actual value of the purchase.
The fee:
Shipping costs include packing, handling and postal charges. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them. Your parcel is shipped at your own risk, special care is given to the package containing fragile products.
Packages are oversized and protected.
For overseas and DOM TOM:
For sending them out of France or in the DOM TOM, please contact us before payment in order to know the price of the shipment of the parcel.
In the case of a consignment outside the European Union, taxes may be charged to
Receiving the parcel. These taxes depending on the country remain the responsibility of the person receiving the parcel.
Some carriers do not guarantee parcels sent in certain countries, so the loss of the parcel will be at your peril.
Secure:
Your order is delivered from Monday to Saturday between 9:00 a.m. and 6:00 p.m., in hand and against signature. In case of absence or impossibility of delivery of your parcel (no custodian,...), the mailman will leave you a notice of passage mentioning the date and address of the post office where you can withdraw your parcel (within 15 days) on presentation of a piece of identity.
If 7 business days after shipment of the parcel, the customer has no news of his order, he must move closer to the post office closest to the place of delivery. If neither the post Office nor the delivery tracking system proposed on the Colissimo and Chronopost websites mentioned above does not say that they have traced this parcel, then the customer must show up to our company through the customer Service which has opened Then a survey of the postal services.
The deadline for the final response of the post will vary from one to three weeks from the time the file is taken into account by our services.
-If the parcel is found, it is sent to the customer: The reception procedure then follows its normal course (deposit of the parcel or notice of passage).
-If the parcel is declared lost (the definitive answer is often formulated within the maximum deadlines, or three weeks), the Ste Fournier will then notify the customer and immediately incur the reimbursement of the parcel (goods and shipping costs).
These are considered in particular as cases of force majeure, discharging the impertinence of its obligation to deliver: war, riot, fire, flood, strikes, accidents, inability to be supplied...
In any event, the delivery of our products on time can only occur if the customer is up to date with his obligations.
It is up to the customer to check the shipments on arrival and to make any reservations and claims that would appear justified, or even to refuse the parcel, if it is likely to have been opened or if it bears obvious traces of Deterioration. Such reservations and claims must be sent to the post by registered letter with acknowledgement of receipt.
Traceability:
At any time, thanks to the number of parcels we will send you, you can follow your parcel by logging on to the Colissimo site to find out where it is, or by contacting the Ste Fournier in the Val d'oise (95) at: 0133383969.
* The Internet Sale Act stipulates:
Delivery must take place no later than 30 days after the online order.